Privacy & Cookies

1. Introduction

Proff Installasjon AS (“we”, “us”) is committed to protecting your privacy. This privacy policy explains how we collect, use, and protect your personal data when you visit our website (www.proffinstallasjon.no) or contact us.
Data Controller:
Proff Installasjon AS
Hardangervegen 74
Nesttun, Bergen
Org. no.: 915 622 984
Email: info@proffinstallasjon.no

 

2. What information do we collect?

We may collect the following types of personal data:
Contact information:
  • Name
  • Phone number
  • Email address
  • Company name (for business inquiries)
Project information:
  • Address/project location
  • Type of service (core drilling, HVAC-R, dry ice cleaning)
  • Project description and technical details
  • Timeframe for the assignment
Technical information (during website visits):
  • IP address
  • Browser type and version
  • Cookies

 

3. How do we use the information?

Your personal data is used for the following purposes:
Table

 
 
Purpose Description
Customer contact Responding to inquiries, providing quotes, and planning site inspections
Contract execution Performing agreed services (core drilling, HVAC-R work, etc.)
Invoicing Managing payments and accounting
Quality assurance Documenting completed work and ensuring HSE requirements
Marketing Sending relevant information (only with your consent)

 

4. Legal basis for processing

We process your personal data based on the following legal grounds:
  • Contract: When necessary to enter into or fulfill an agreement with you
  • Consent: When you have given explicit permission (e.g., newsletters)
  • Legitimate interest: To respond to inquiries and maintain customer relationships
  • Legal obligation: To comply with requirements in the Accounting Act and other regulations

 

5. Sharing of information

We do not share your personal data with third parties, with the following exceptions:
  • Subcontractors: When necessary, we may share required information with approved partners who assist with parts of the assignment (always subject to confidentiality)
  • Public authorities: When required by law (e.g., tax authorities)
  • Auditors/Accountants: For statutory accounting purposes
All recipients are bound by confidentiality and data processing agreements.

 

6. Storage and deletion

We store your personal data only as long as necessary:
Table

 
 
Type of information Retention period
Quotes/inquiries (not completed) Up to 2 years
Customer agreements (completed) 5 years after the end of the agreement (Accounting Act)
Invoices/accounting 5 years (Accounting Act)
Marketing consent Until consent is withdrawn
After the retention period, the information is automatically deleted.

 

7. Your rights

As a data subject, you have the following rights under the Personal Data Act:
  • Access: You can request a copy of the information we have registered about you
  • Rectification: You can request that incorrect information be corrected
  • Deletion: You can request that your information be deleted (“the right to be forgotten”)
  • Restriction: You can request that processing be restricted
  • Data portability: You can request to receive your information in a structured format
  • Objection: You can object to processing based on legitimate interest
  • Withdraw consent: You can withdraw your consent at any time
Contact us to exercise your rights: post@proffinstallasjon.no

 

8. Security

We have implemented technical and organizational security measures to protect your personal data:
  • Encryption of data during transmission (SSL/HTTPS)
  • Access control – only authorized employees have access
  • Regular backups
  • Updated antivirus and firewall protection

 

9. Cookies

Our website uses cookies to improve the user experience. You can read more about this in our [Cookie Policy] (link to cookies).

 

10. Changes to the privacy policy

We may update this privacy policy as needed. The latest updated version will always be available on this page.
 

11. Contact us

Do you have questions about our processing of personal data?
Proff Installasjon AS
Hardangervegen 74
Nesttun, Bergen
Email: info@proffinstallasjon.no
Phone: +47 95 48 07 33
Website: www.proffinstallasjon.no